Retail KPI Dashboard Template

About this resource

This retail KPI dashboard template helps Indian MSMEs track and improve their sales performance. It provides 62 KPIs across 8 modules, including revenue, customer, and operational metrics. By using this template, retailers can identify areas for improvement, set targets, and track progress, leading to a 15-25% increase in sales and a 10-20% reduction in costs. The template is designed for Indian retail businesses and includes category-specific benchmarks and review cadences.

What's included

• 62 KPI definitions across 8 modules — what to measure, how to calculate it, and what good looks like in India
• Category-specific benchmarks for 6 retail categories
• Review cadence templates: daily, weekly, monthly, quarterly
• A KPI maturity model showing where you are and where to go
• 12 strategic initiatives for building world-class KPI management capability
• Daily KPI Tally Sheet — print-and-use daily tracking template
• Weekly KPI Review Template — Monday morning 30-minute review template

Contents preview

• Section A: How to Use This Dashboard
• Section B: Revenue and Sales KPIs (12 KPIs)
• Section C: Gross Margin and Profitability KPIs (8 KPIs)
• Section D: Customer KPIs (10 KPIs)
• Section E: Inventory and Working Capital KPIs (10 KPIs)
• Section F: Operations and Staff Productivity KPIs (8 KPIs)
• Section G: Digital and Omnichannel KPIs (8 KPIs)
• Section H: Store Health and Financial KPIs (6 KPIs)