8 Disciplines (8D) Problem Solving
Reference model
The 8D process helps teams systematically address problems and prevent recurrence.
About this model
A structured problem-solving methodology that emphasizes teamwork and thorough investigation to identify root causes and implement corrective actions.
Originator not stated.
How to read it
- Follow each of the eight disciplines in order to ensure a comprehensive approach to problem-solving.
- Engage the team at each step to gather insights and promote ownership of the solution.
What this does
Provides a structured approach to identify, analyze, and eliminate root causes of problems in a systematic way, ensuring effective solutions and preventing recurrence.
When to use it
Use it when facing complex problems that require a thorough investigation and a team-based approach to identify root causes and implement solutions.
Not when: Do not use it for simple problems that can be resolved quickly or when the team lacks the necessary resources or commitment to follow through the process.
What happens next
Consider using a Fishbone Diagram to further analyze potential causes of the problem.
Golden thread
Builds on ←
- Problem statement
- Root cause analysis
Feeds into →
- Final report
- Continuous improvement plan
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Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.