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Business Capability Map

Business analysisTechnology and architecture

Reference model

Building a business capability mapA sequence of 6 steps, read from the first to the last: 1, Clarify strategy; 2, Identify capabilities; 3, Rate alignment; 4, Flag gaps; 5, Prioritize investments; 6, Plan actions.Clarify strategyState the strategic goals theorganization must deliver.1Identify capabilitiesList what the business must beable to do, independent ofsystems or department…2Rate alignmentScore how well each capabilitysupports the strategy.3Flag gapsMark capabilities that aremissing or too weak to deliverthe strategy.4Prioritize investmentsFocus on gaps with thegreatest strategic impact.5Plan actionsAssign owners, measures andtiming for each improvement.6

A capability map shows what the organization can do and highlights areas for development.

About this model

A structured representation of an organization's capabilities, often used to align technology and business strategy.

Originator not stated.

How to read it

  • Identify key capabilities that support strategic goals.
  • Look for gaps in capabilities that may hinder performance.

What this does

Visualizes the capabilities an organization needs to deliver its business strategy, helping identify gaps and prioritize investments.

When to use it

Use it when assessing current capabilities against strategic goals to inform technology investments and improvements.

Not when: Do not use it when the organization lacks a clear strategy or when capabilities are not aligned with business objectives.

What happens next

Conduct a gap analysis to identify specific areas for improvement based on the capability map.

Golden thread

Builds on ←

  • Business strategy assessment
  • Technology landscape review

Feeds into →

  • Capability gap analysis

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.