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Cause Mapping

Problem solvingRoot cause

Reference model

Cause Mapping ProcessA cycle of 7 steps that repeats: 1, Identify Problem; 2, Map Effects; 3, Determine Causes; 4, Analyze Relationships; 5, Make Decisions; 6, Implement Actions; 7, Review Outcomes; after the last step the cycle returns to the first.Identify ProblemDefine the central issueclearly.1Map EffectsList the effects stemmingfrom the problem.2Determine CausesIdentify root causesleading to the problem.3Analyze RelationshipsUnderstand how causesrelate to effects.4Make DecisionsDecide on actions toaddress the root cause…5Implement ActionsTake steps to resolveidentified causes.6Review OutcomesEvaluate the effectivenessof the actions t…7

Cause mapping visually represents the relationships between causes and effects, helping teams focus on root causes.

About this model

A visual tool that helps teams identify and understand the root causes of a problem by mapping out cause-and-effect relationships.

Originator not stated.

How to read it

  • Start with the problem statement at the center.
  • Trace back the causes and effects to uncover underlying issues.

What this does

Identifies the root causes of a problem by visually mapping out the relationships between causes and effects, ensuring that the focus remains on the underlying issues rather than symptoms.

When to use it

Use it when a problem persists despite attempts to solve it, and you need to uncover the deeper causes to address the issue effectively.

Not when: Do not use it when the problem is straightforward or when immediate action is required without further analysis.

What happens next

Develop action plans based on the identified root causes to ensure effective solutions are implemented.

Golden thread

Builds on ←

  • Problem statement
  • Effect analysis

Feeds into →

  • Action plan

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.