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Operating Model Canvas

Change ManagementOrganisation design

Reference model

Operating model canvas: from strategy to actionA canvas of 8 boxes laid out on a grid of 4 columns and 5 rows: Strategic objectives, Processes, People, Technology, Current situation, Constraints, Decision and rationale, Action plan.Strategic objectivesThe goals the operating model must support.ProcessesHow work flows todeliver value.PeopleRoles, skills andstructure needed to runthe processes.TechnologySystems and tools thatenable the processesand people.Current situationHow the model workstoday and where itfalls short.ConstraintsBudget, capacity orculture limits on thedesign.Decision andrationaleThe chosen model andwhy it was chosen.Action planActions, owners, measures and 30/60/90-day timing.

The Operating Model Canvas outlines how an organization delivers value through its key components.

About this model

A strategic tool that provides a visual representation of an organization's operating model, helping to ensure all components work together effectively.

Originator not stated.

How to read it

  • Start by defining the strategic objectives at the top of the canvas.
  • Fill in the key components such as processes, technology, and people in their respective sections.

What this does

Helps organizations visualize and design their operating model by aligning key components such as processes, technology, and people with strategic objectives.

When to use it

Use it when you need to align your organization's structure and processes with its strategy and goals.

Not when: Do not use it when the organization is not ready for change or when there is no clear strategy to align with.

What happens next

Develop a detailed action plan based on the insights from the canvas.

Golden thread

Builds on ←

  • Current State Analysis
  • Strategic Objectives

Feeds into →

  • Implementation Plan

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

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Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.