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Activity System Mapping

Problem solvingProcess improvement

Reference model

Activity System MappingA canvas of 9 boxes laid out on a grid of 3 columns and 3 rows: Core Activities, Support Activities, Competitive Advantage, Strengths, Weaknesses, Strategic Goals, Insights, Recommendations, Action Plan.Core ActivitiesPrimary activities that drivevalueSupport ActivitiesActivities that enhance corefunctionsCompetitive AdvantageHow activities create a uniquepositionStrengthsIdentify strong areas in thesystemWeaknessesIdentify gaps or misalignmentsStrategic GoalsAlign activities with businessobjectivesInsightsKey takeaways from the mappingRecommendationsSuggestions for improvementAction PlanNext steps based on insights

Activity System Mapping shows the interconnections between activities.

About this model

A method for mapping out the activities of an organization to understand how they work together to create value.

Originator not stated.

How to read it

  • Look for clusters of activities that support each other.
  • Identify gaps where activities do not align with strategic goals.

What this does

Visualizes how activities within a business interact to create competitive advantage, helping to identify strengths and weaknesses in processes.

When to use it

Use it when analyzing how different activities contribute to overall strategy and performance, especially in process improvement contexts.

Not when: Do not use it when the activities are not clearly defined or when the relationships between them are not relevant to the analysis.

What happens next

Consider using Value Chain Analysis to further explore competitive advantages.

Golden thread

Builds on ←

  • Current Process Analysis
  • SWOT Analysis

Feeds into →

  • Process Improvement Plan

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

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Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.