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Six Sigma (DMAIC)

Business analysisQuality management and monitoring

Reference model

DMAIC Process StepsA sequence of 5 steps, read from the first to the last: 1, Define; 2, Measure; 3, Analyze; 4, Improve; 5, Control.DefineIdentify the problem andproject goals.1MeasureCollect data to understandcurrent performance.2AnalyzeIdentify root causes ofdefects.3ImproveImplement solutions to addressroot causes.4ControlMonitor the process to sustainimprovements.5

DMAIC stands for Define, Measure, Analyze, Improve, and Control, which are the five phases of the methodology.

About this model

A data-driven quality strategy used to improve processes by eliminating defects and minimizing variability.

Originator not stated.

How to read it

  • Follow the DMAIC phases in order to systematically improve processes.
  • Each phase builds on the previous one, ensuring a thorough analysis and solution.

What this does

Provides a structured approach to improve processes by identifying and eliminating defects, ensuring quality and efficiency in operations.

When to use it

Use it when a process needs improvement, especially when defects are causing significant costs or customer dissatisfaction.

Not when: Do not use it when the process is already performing well or when there is no clear definition of the problem.

What happens next

Consider using a control plan to sustain improvements made through DMAIC.

Golden thread

Builds on ←

  • Problem statement
  • Project goal
  • Constraints

Feeds into →

  • Action plan
  • Control plan

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.