Skip to content
Skip to the tool
← All tools

Root Cause Diagram

Problem solvingRoot cause

Reference model

Root Cause DiagramA canvas of 4 boxes laid out on a grid of 3 columns and 4 rows: Main Problem, Category, Specific Cause, Actions.Main ProblemThe primary issue being analyzed.CategoryBroad categories of causes.Specific CauseDetailed causes within eachcategory, treated as hypothesesto test.ActionsActions to address the identified causes.

A diagram that illustrates the relationship between a problem and its potential root causes.

About this model

A visual tool that helps teams explore the causes of a problem by breaking it down into categories and identifying contributing factors.

Originator not stated.

How to read it

  • Start with the main problem at the head of the diagram.
  • Branch out to identify categories of causes, then detail specific causes under each category.

What this does

Identifies the underlying causes of a problem by visually mapping out potential factors and their relationships.

When to use it

Use it when a team needs to understand the root causes of a specific problem to address it effectively.

Not when: Do not use it when the problem is straightforward or when immediate solutions are required without deeper analysis.

What happens next

Consider using a Fishbone Diagram for a more structured approach to cause analysis.

Golden thread

Builds on ←

  • Problem statement
  • Brainstorming
  • Data on the problem

Feeds into →

  • Fishbone Diagram
  • Action planning

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.