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A3 Problem Solving

Problem solvingRoot cause

Reference model

A3 Problem Solving ProcessA canvas of 7 boxes laid out on a grid of 3 columns and 3 rows: Problem Statement, Background, Current Condition, Root Cause Analysis, Countermeasures, Action Plan, Follow-up.Problem StatementClearly define the problem beingaddressed.BackgroundProvide context and backgroundinformation.Current ConditionDescribe the current staterelated to the problem.Root Cause AnalysisIdentify the root causes of theproblem.CountermeasuresList potential solutions orcountermeasures.Action PlanOutline the action plan toimplement solutions.Follow-upDefine how progress will be monitored and reviewed.

The A3 report summarizes the problem, analysis, and action plan in a concise format.

About this model

A3 Problem Solving is a lean management tool that helps teams systematically address problems and document their findings on a single sheet of paper.

Originator not stated.

How to read it

  • Start with the problem statement and background to understand the context.
  • Follow through the analysis, root causes, and proposed actions for a complete picture.

What this does

Provides a structured approach to identify, analyze, and solve problems using a single A3-sized sheet to summarize the process and findings.

When to use it

Use it when a problem requires a collaborative approach and clear documentation to ensure all stakeholders are aligned on the issue and solution.

Not when: Do not use it for trivial issues or when time constraints do not allow for thorough analysis and engagement from the team.

What happens next

Consider using a Fishbone Diagram to explore root causes in more detail.

Golden thread

Builds on ←

  • Problem statement
  • Root cause analysis

Feeds into →

  • Action plan

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.