Business Process Reengineering (BPR)
Reference model
BPR aims to help organizations rethink how they do their work to improve customer service, cut operational costs, and become world-class competitors.
About this model
A management strategy focusing on the analysis and design of workflows and business processes within an organization.
Originator not stated.
How to read it
- Focus on the core processes that drive value for the customer.
- Look for opportunities to eliminate unnecessary steps and automate where possible.
What this does
Redesigns business processes to achieve significant improvements in critical measures of performance such as cost, quality, service, and speed.
When to use it
Use it when existing processes are inefficient and need a complete overhaul to meet current business needs.
Not when: Do not use it when minor improvements can be made without a complete redesign or when the organization lacks the capability for significant change.
What happens next
Conduct a detailed analysis of the redesigned processes and their impacts.
Golden thread
Builds on ←
- Current process analysis
- Stakeholder interviews
Feeds into →
- Implementation plan
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Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.