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SIPOC Diagram

Problem solvingProcess improvement

Reference model

SIPOC DiagramA canvas of 5 boxes laid out on a grid of 5 columns and 1 rows: Suppliers, Inputs, Process, Outputs, Customers.SuppliersWho provides theinputs?InputsWhat resources areneeded?ProcessWhat steps aretaken?OutputsWhat is produced?CustomersWho receives theoutputs?

SIPOC helps teams visualize the components of a process.

About this model

A SIPOC diagram is a visual tool that outlines the Suppliers, Inputs, Process, Outputs, and Customers of a process, facilitating a shared understanding among team members.

Originator not stated.

How to read it

  • Start from the Suppliers and Inputs to understand what is needed.
  • Follow through the Process to see how inputs are transformed into Outputs.

What this does

Provides a high-level overview of a process by identifying its Suppliers, Inputs, Process, Outputs, and Customers, helping teams understand the scope and context of their work.

When to use it

Use it when starting a process improvement initiative to clarify the key elements of a process and its stakeholders.

Not when: Do not use it when detailed process mapping is required, or when the process is too complex for a high-level overview.

What happens next

Develop a detailed process map based on the SIPOC findings.

Golden thread

Builds on ←

  • Process scope definition
  • Stakeholder list

Feeds into →

  • Process map

Use this tool, free

Sign in to open the worksheet. Your work saves as you type, the AI can draft the parts you have not filled in, and you finish with an analysis and a 30/60/90-day action plan.

Drafted with AI and reviewed by Eccellere on 04/11/2026. Guidance, not advice: apply your own judgement.